Information for the public about taxis

Types of cabs

Hackney carriage (taxi) licences 

• Hackney carriages, usually referred to as taxis, can be hailed on the street, hired from a taxi rank or pre-booked. Licensed vehicles have a roof sign and a distinctive teal and white licence plate on the rear, and are all wheelchair accessible vehicles. Maximum fares for journeys within Rushmoor are regulated and a meter is used
• Hackney carriage drivers must wear or display their identity badge

Private hire (minicab) licences 

• Private hire vehicles, or minicabs, can only be pre-booked. They cannot be hailed on the street or hired from a taxi rank. They have a distinctive fuchsia and white licence plate on the rear. Fares are not regulated and should be agreed when you book. A meter may be used, if one is available
• Private hire drivers must wear or display their identity badge
• Individuals or firms that take bookings for private hire vehicles must also have a private hire operator's licence

Tips on taking a cab safely

• Who's taking you home tonight
• Make sure your taxi is legal
• Taking a taxi in Rushmoor

Taxi fares

We set the taxi fares in Rushmoor.

We do not regulate fare charges for private hire vehicles (minicabs).

For information about concessionary travel visit the Hampshire County Council's concessionary travel vouchers web pages.

Proposed changes to taxi fares for Farnborough Airshow

We would like you to have your say about our proposed changes to fares between Farnborough Main Station and RAE Road for the air show.

Please see our proposed changes to taxi fares document for more information.

The deadline for your comments is 1 July.

Report an unlicensed taxi or minicab

You can help stop rogue cabs operating in Rushmoor by reporting them to us using our report a problem with a taxi or a taxi driver form.

If you see or suspect any unlicensed taxi activities, let us know about it.

Making a complaint

If you have a complaint about a taxi driver, vehicle or operator, use the report a problem with a taxi or a taxi driver form to get in contact with us.

Taxi ranks

Aldershot

• Aldershot railway station
• Westgate, Alexandra Road
• Victoria Road next to the Wellington Centre entrance
• Frederick Street
• Court Road
• Station Road (evenings only)

Farnborough

• Farnborough main railway station
• ASDA in Princes Mead car park
• In Queensmead next to the Iceland store
• Fernhill Road outside the parade of shops, near the junction with Sandy Lane
• Lynchford Road near the North Camp public house
• Victoria Road near the Tilly Shilling public house

Roadworks

Find out about roadworks and diversions on the one.network website.

Taxi licensing policy

Please see our taxi licensing policy and guidance document for more information about how we carry out our taxi licensing functions and responsibilities.