Bin collections

Check your rubbish and recycling collection days in Aldershot and Farnborough or report a missed bin.

Coronavirus - important changes to your bin collections

Like everyone else at this exceptional time, our contractor, Serco, is experiencing staff shortages, and as Coronavirus continues to spread, this is likely to get worse.

So that Serco can continue to provide a managed bin collection service to you, we are temporarily moving to fortnightly rubbish collections.

This was a difficult decision to make and we are sorry for any problems it may cause you, but we hope that you will understand the reasons for it.

Schedule of future bin collections

Check your next collection day

To check your next rubbish and recycling collection days, please enter your postcode or street name below.

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Information about the changes

Rubbish collections

We are collecting your rubbish bins every two weeks. This fortnightly collection will continue for the foreseeable future.

If you have a smaller, 140-litre bin we will collect up to three bags of excess rubbish every fortnight.

At this time, we are unable to provide any larger bins, or collect any excess rubbish, if you already have a larger bin.

Blue bin and glass recycling collections

We are collecting your recycling every two weeks, on the opposite week to your rubbish collection.

Please leave any excess recycling in a clear plastic bag next to your blue bin.

Request extra recycling sacks

Please fill in our request recycling sacks form if you would like us to deliver you some sacks.

Garden waste collections

Garden waste collections were suspended on 3 April, until further notice. We will extend your subscription to cover the time you have lost.

If you'd like to try home composting, please find out more on the Composting page on our website.

Managing your rubbish and wheelie bin during the coronavirus outbreak

Many of you won't be used to fortnightly rubbish collections, but our wheelie bins are designed to store household rubbish safely for several weeks.

There are a number of things you can do to help keep your bin clean:

• Rinse out packaging, such as milk and juice cartons (TetraPaks) and non-recyclable containers, like yogurt pots, at the end of your daily washing-up before putting them into your rubbish bag or bin. This will help minimise smells
• Tie all rubbish securely in plastic bags and double bag items that could cause smells, such as meat and fish waste and nappies
• Don't leave cooked food waste exposed in the kitchen or in bins where it could attract flies. Maggots will only appear if flies have been able to settle on food and lay eggs
• Keep the lid of the wheeled bin closed at all times
• If you can, store your wheeled bin out of direct sunlight
•  Clean your bin regularly with a cleaning fluid or disinfectant: this will kill any odours, bacteria or flies

Getting the most out of your recycling during the coronavirus outbreak

We have some produced some tips to help you get the most out of recycling during the current outbreak. See our Recycling tips during the coronavirus outbreak page for details.

Bonfires and fly-tipping

We are seeing a rise in the number of complaints about garden bonfires - the combination of lovely weather and people having time to get out in the garden.

We know that you will have more difficulty disposing of your garden waste and rubbish at this time, but we'd ask you not to have a bonfire. Not only can it be antisocial, but also if your neighbours suffer from respiratory problems, the smoke from a bonfire will make the problems worse.

Instead, if you can, please store what you can until things get back to normal or consider composting.

Find out more on our Bonfires and smoke pollution page.

Fly-tipping is also an offence and ruins the area for everyone. If you are caught, you could face a heavy fine. See our Fly-tipping page for more details.

Report a missed bin collection

Please complete our missed bin collection form below, if your bin has not been emptied on your collection day.

Report a lost or damaged bin

If your bin has gone missing or has been damaged, please let us know so we can deliver you a replacement, by using the button below:

If you need a larger bin or an extra bin

Rubbish bins

We issue 140-litre rubbish bins as standard and all new and replacement bins are this size. If you have a large family or exceptional circumstances, we may be able to give you a larger rubbish bin. Please contact us using the details on this page.

Recycling bins or glass recycling boxes

There are three different sizes of recycling bin, so if you regularly have extra recycling and feel that your bin is not big enough, you can order a larger one or an extra one for free. You can also order an extra glass recycling box from us.

Unwanted bins

If you have a bin at your home that you no longer need, we can take it away for you.

Information about your collections

We collect rubbish in one vehicle and recycling and glass in separate sections of another vehicle.

Timing of collections

• Collections usually start at 7am in most roads and are usually finished by mid-afternoon.  
• Please put out your bins and glass containers at the edge of your property (nearest point to the road) before 7am on your collection day, or the night before
• For safety reasons, collections start earlier in these roads:
  - Fleet Road, Farnborough - 6.30am
  - Victoria Road, Farnborough - 6am
  - Ash Road, Aldershot - 6.30am
  - Lower Farnham Road, Aldershot - 6am
  - North Lane, Aldershot - 6.15am

Please make sure your bins and glass containers are ready for collection, before these times

How to get the best out of the rubbish and recycling service

• We have a 'no excess waste' policy. This means we will not collect extra rubbish left by your rubbish bin. Please make sure your bin lid is closed
• Please see our what you can put in your blue recycling bin page to make sure that you are recycling everything that you can
• Please do not put any garden waste in your green or blue bins.  You can compost garden waste at home