New recycling and rubbish collection service

Our bin collections will be changing from 25 October so that we can focus more on recycling.

Weekly food waste recycling and bin changes

We are introducing weekly food waste recycling and changes to your bin collections.

If you live in a home with individual bins

From Monday 25 October, you will get: 

This means we will collect your blue bin, glass recycling and food waste one week and your green bin, food waste and garden waste (if you subscribe) the next.

Depending on where you live, you may start with a blue bin, glass and food waste collection or a green bin, food waste and garden waste collection.

You will find details in your new collection calendar and food waste leaflet, which is inside the food waste caddies we are delivering.

We are aiming to have delivered all caddies by Monday 18 October.

Check your collection days

You can also check your collection days by putting in your postcode or street name below:

 

If you live in a home with shared bins

You will get food waste collections from spring 2022. As part of this, we will assess what sort of food waste bin will work best for your property.

Most properties with shared bins will also be moving to fortnightly collections for their non-recyclable rubbish bins from 25 October. We will be assessing the bin capacity in each bin store and if you need more bin space and there is room for them, we'll provide more bins up to an equivalent of 240-litres per flat.

If you have a smaller green bin

As we will be moving to a fortnightly collection of non-recyclable rubbish from the autumn, which brings us in line with 85% of other councils, our standard green bin will change from a 140-litre size to 240-litre.

Small (140-litre) and large (240-litre) bins

If you have a smaller (140-litre) green rubbish bin and will find it too small with fortnightly collections, you can swap it for the bigger 240-litre size for free, please use the button below:

Swap your small rubbish bin This link opens in a new browser window

If you have special circumstances

If you have special circumstances, like medical needs that mean you produce extra non-recyclable rubbish, and find that you are struggling with a 240-litre bin once the new service comes in, you will be able to contact us to discuss how we can help you.

If you think you'll struggle with a 240-litre green bin

If you already have a 240-litre bin but you are concerned you will not have enough room for all of your rubbish, we will ask you to use the weekly food waste recycling service and recycle all that you can in your blue bin and glass box for a minimum of four weeks. If, after doing this, you still cannot cope with your 240-litre green bin, please contact our customer services team using the contact details on this page to see how we can help. 

Why we are making the changes and future recycling

These changes, which our Cabinet agreed at its meeting on 8 June, are the first major step we can all take towards taking action against climate change. If we all do our bit, each small effort will add up to a big difference to make sure we protect our environment for the future generations of our families.

The government will expect all councils to collect food waste weekly from 2023, so by making this change now, we can start to see the environmental benefits sooner.

We are also working with Hampshire County Council to increase the items we can collect for recycling, such as plastic pots, tubs and trays and we'll let you know more on this as the work progresses.

You can read more in our news release.

 
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