New recycling and rubbish collection service

So that we can focus more on recycling, your bin collection service will be changing from the autumn.

Weekly food waste recycling and bin changes

We are introducing weekly food waste recycling and changes to your bin collections.

From this autumn, you will get: 

These changes are the first major step we can all take towards taking action against climate change. If we all do our bit, each small effort will add up to a big difference to make sure we protect our environment for the future generations of our families.

Our Cabinet agreed them at its meeting on 8 June.

You can read more in our news release and in the Cabinet report from 8 June.

Food waste collections and extra recycling

The government will expect all councils to collect food waste weekly from 2023, so by making this change now, we can start to see the environmental benefits sooner.

We are also working with Hampshire County Council to increase the items we can collect for recycling, such as plastic pots, tubs and trays and we'll let you know more on this as the work progresses.

If you have a smaller green bin

As we will be moving to a fortnightly collection of non-recyclable rubbish from the autumn, which brings us in line with 85% of local authorities, our Cabinet has also agreed that our standard green bin will change from a 140-litre size to 240-litre.

This means if you have one of our 140-litre (slimline) bins and, after recycling all you can, you cannot manage with fortnightly collections, you will be able to go online and ask to swap it for a 240-litre bin when the new service comes in.

If you have special circumstances

If you have special circumstances, like medical needs that mean you produce extra non-recyclable rubbish, and find that you are struggling with a 240-litre bin once the new service comes in, you will be able to contact us to discuss how we can help you.

 Rolling out the new food waste collections

We will be introducing food waste collections in two phases:

  • The first phase in the autumn will be for homes that have individual bins
  • The second phase will start in spring 2022 for properties that share communal bins. As part of this, we will assess what sort of food waste bin will work best for your property

You can read more about this, including how the scheme will work and what you will be able to recycle in your food waste caddies on our food waste recycling page.

If you live in a property with shared bins

Most properties with shared bins will also be moving to fortnightly collections for their non-recyclable rubbish bins in the autumn. We will be assessing the bin capacity in each bin store and if you need more bin space and there is room for them, we'll provide more bins up to an equivalent of 240-litres per flat.

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