Order a larger recycling bin or a glass collection box

  1. If you regularly have extra recycling and feel that your bin is not big enough or you would like a glass collection box, please complete this form and we will deliver one to you for free.

    You must complete all the areas marked with an *

    Rubbish bins

    We issue 140-litre rubbish bins as standard. If you have a large family or exceptional circumstances, we may be able to give you a larger rubbish bin. Please do not fill in this form, instead contact us on 01252 398399.

  2. Privacy notice

    • Read about the information you send to us and what we will use it for
      • 1. Identity of the Data Controller and contact details

        Rushmoor Borough Council is the data controller for personal information you provide on application forms, letters of representation, enquiry or complaint or responses to notification. You can contact the Council by phone on 01252 398399, via email to customerservices@rushmoor.gov.uk or by writing to us at Council Offices, Farnborough Road, Farnborough GU14 7JU. You can contact the Council’s Data Protection Officer at data.protection@rushmoor.gov.uk.

      • 2. What we need your information for and the legal basis for it

        We need your personal information to process your request for services, your complaints and your requests for information. The law allows us to use your personal information in this way in order to carry out responsibilities under environmental legislation, which is one of the Council’s public tasks.

      • 3. Use for any other purposes

        If we need to use your information for any other purpose, we will normally inform you before using it, unless we believe you know about the new purpose already or there are legal reasons that prevent us from telling you.

      • 4. Will you pass my information to anyone else?

        We may share your information with other teams within the Council such as Contracts, Environmental Health, Housing and Council Tax in order to provide our services, carry out our public tasks and to keep our records up to date. If you ask a Councillor for help we may pass information to them and other services to enable them to help you.

        We may also pass information about you to third parties where permitted or required by law to do so. This may include the Council’s waste collection contractor, other local authorities and government departments or agencies carrying out their public tasks, such as Hampshire County Council, HMRC and the Police in carrying out criminal investigations.

      • 5. How we will store and look after your information

        Your data will be held electronically and will not be stored in a country outside the UK. All paper records containing your personal information will be held securely in our filing systems and archives.

      • 6. How long we will retain your information

        We will normally keep your details in our current database for as long as we are required to do so by law, or in accordance with our operational requirements. For further information on our policy for retaining personal information, see our retention guidelines.

      • 7. Your rights concerning your information

        The General Data Protection Regulation gives you a number of rights concerning your personal information. See the list below. Not all rights apply in every case – it will depend on the legal basis for collecting your information and how we use it.

        • The right to be informed
        • The right of access
        • The right to rectification
        • Rights related to automated decision making, including profiling
        • The right to restrict processing
        • The right to data portability
        • The right to object
        • The right to erasure
        • The right to withdraw consent

        Further details on these rights can be found on our website www.rushmoor.gov.uk/dataprotection

      • 8. Right to complain to the Information Commissioner’s Office

        If you are not happy with the way the Council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office. (ICO). You will find details of how to do so on the ICO website at https://ico.org.uk or by phoning their helpline on 0303 123 1113.

      • 9. Why we need your information and the consequences of not providing it

        We need your information to carry out our responsibilities under environmental legislation.  If you do not provide it we will be unable to process your request.

  3. Label
    1. Types of recycling bins

    2. Our sizes of recycling bins
    3. What would you like to order? *
    4. Your current recycling bin size

    5. What size recycling bin do you have at home: *
    6. Will your old recycling bin need to be collected from your home?*
    7. Is your current recycling bin damaged?*
    8. Your old bin will need to be left out for collection and placed close to the road where it is clearly visible. We will collect your old bin and deliver your new bin at the same time.

    9. New recycling bin

      Our slimline and medium sized bins are usually delivered within five working days. We currently have a delay of around two weeks when you order a large size bin.

    10. What size recycling bin would you like? *
    11. Glass recycling box

    12. Do you already have a glass recycling box at your home? *
    13. Will your old box need to be collected from your home?*
    14. Is your current glass recycling box damaged?*
    15. Your old box will need to be left out for collection and placed close to the road where it is clearly visible. We will collect your old box and deliver your new box at the same time.

    16. About you

  4. Sign up for news from the council
    1. Sign up for news from the council

      Occasionally, we'd like to send our residents information about the council and our services by email. You can also find out about council consultations.

      In addition, our Council Leader, Councillor David Clifford has his own email newsletter that you can sign up to receive.

    2. Would you like to sign up for this service?
    3. Where do you live?
    4. Are you a Rushmoor business?
    5. Where is your business?
    6. What would you like to sign up to?*
    7. Privacy notice

  6. SharePoint snippet

A - Z of Council Services