Read about the information you send to us and what we will use it for.

1. Identity of the Data Controller and contact details

Rushmoor Borough Council is the data controller for the personal information you provide on this form.  You can contact the Council by phone on 01252 398807, via email to or by writing to us at Council Offices, Farnborough Road, Farnborough GU14 7JU.  You can contact the Council's Data Protection Officer at

2. What we need your information for and the legal basis for it

We need your personal information so that we can contact you, via email and/or phone with updates on the Heart of Farnborough Group and information about what is happening in Farnborough town centre. Our lawful  basis for this is that you have given us your consent to do so.

3. Use for any other purposes

If we need to use your information for any other purpose, we will normally inform you before using it, unless we believe you know about the new purpose already or there are legal reasons that prevent us from telling you.

4. Will you pass my information to anyone else?

We may share your information with other teams within the Council such our town centre management team. We may pass information about you to third parties where required by law to do so.

5. How we will store and look after your information

Your data will be held electronically and is stored on our servers in the UK.  All paper records containing your personal information will be destroyed.

6. How long we will retain your information

We will normally keep your details for the period that we are sending out information relating to the group. You can unsubscribe and make changes to the information we hold about you by replying to the emails that we send out, or by contacting us by phone on the number above. For further information on our policy for retaining personal information, see our retention guidelines.

7. Your rights concerning your information

The General Data Protection Regulation gives you a number of rights concerning your personal information. See the list below. Not all rights apply in every case - it will depend on the legal basis for collecting your information and how we use it.

  • The right to be informed  
  • The right to restrict processing
  • The right of access  
  • The right to data portability
  • The right to rectification
  • The right to object
  • Rights related to automated decision making, including profiling
  • The right to erasure

Further details on these rights can be found on our website

8. Right to complain to the Information Commissioner's Office

If you are not happy with the way the Council is handling your personal information you have the right to lodge a complaint with the Information Commissioner's Office. (ICO).

You will find details of how to do so on the ICO website at or by phoning their helpline on 0303 123 1113.

9. Why we need your information and the consequences of not providing it

We need your information so that we can provide you with updates on the Heart of Farnborough Group and information about what is happening in Farnborough town centre. You do not have to provide us with your details, but if you do not provide them, we will not be able to send you this information.

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