Read about the information you send to us and what we will use it for.

Privacy notice

1. Identity of the Data Controller and contact details

Rushmoor Borough Council is the data controller for the personal information you provide on your search request.  You can contact the Council by phone on 01252 398 490, via email to  landcharges@rushmoor.gov.uk or by writing to us at Council Offices, Farnborough Road, Farnborough GU14 7JU. You can contact the Council's Data Protection Officer at data.protection@rushmoor.gov.uk.

2. What we need your information for and the legal basis for it

We need your personal information to enable us to process a local search.  The law allows us to use your personal information in this way as processing local land charges searches is one of the Council's public tasks.

3. Use for any other purposes

If we need to use your information for any other purpose, we will normally inform you before using it, unless we believe you know about the new purpose already or there are legal reasons that prevent us from telling you.

4. Will you pass my information to anyone else?

We may share your information with other teams within the Council such as Planning, Housing, Environmental Health or Building Control in order to provide our services, carry out our public tasks and to keep our records up to date.  If you ask a Councillor for help we may pass information to them and other services to enable them to help you.

We may also pass information about you to third parties where permitted or required by law to do so.  This may include other local authorities and government departments or agencies carrying out their public tasks.

5. How we will store and look after your information

Your data will be held both in paper form and electronically.  All paper records are held securely in our filing systems and archives and no electronic records are stored in a country outside the UK.

6. How long we will retain your information

We make sure we do not keep your details for any longer than is necessary and when we no longer have a need to keep your details, we will delete or destroy your details securely. For further information on our policy for retaining personal information, see our retention guidelines.

7. Your rights concerning your information

The General Data Protection Regulation gives you a number of rights concerning your personal information. See the list below. Not all rights apply in every case - it will depend on the legal basis for collecting your information and how we use it.

  • The right to be informed
  • The right of access
  • The right to rectification
  • Rights related to automated decision making, including profiling
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to erasure

Further details on these rights can be found on our website www.rushmoor.gov.uk/dataprotection

8. Right to complain to the Information Commissioner's Office

If you are not happy with the way the Council is handling your personal information you have the right to lodge a complaint with the Information Commissioner's Office. (ICO). You will find details of how to do so on the ICO website at https://ico.org.uk or by phoning their helpline on 0303 123 1113.

9. Why we need your information and the consequences of not providing it

We need your information in order to process your search request.   If you do not provide it we will not be able to do so.


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