We will tell you what information we have and how you can obtain it.
We will publish the information on our website, where possible.
We will tell you how to obtain the information if it is not practical to publish it on the website, or if you do not wish to access the information by using the website.
In exceptional circumstances, some information may only be available by viewing in person.
We can arrange an appointment for you to view the information, within a reasonable timeframe.
We will provide the information in the language in which it is held, or any language that is a legal requirement.
If we are legally required to translate any information, we will do so.
Disability and discrimination
We will meet our obligations under disability and discrimination legislation and any other legislation to provide information in other forms and formats.