This team provides Information and Digital Technology services, customer services and facilities management of the council offices.

Head of IT/Digital, Customer and Facilities Services
Nick Harding
Tel: 01252 398650

The work of the IT team includes:

  • Advising on and delivery of the IT and digital strategy/ ICE Programme
  • Setting corporate standards and policies for investing in and using IT
  • Application support and development services
  • Development, maintenance and security of the council's hardware platforms, voice and data network communications infrastructure and services
  • IT project, programme management and business analysis
  • Geographical information systems (GIS) and local land and property gazetteer (LLPG) support services
  • Digital consultancy and supplier management
  • Systems administration
  • IT/FM service desk
  • IT business continuity

Facilities management

  • The team provides facilities management of the council offices.

Customer Services 

  • Customer service delivery and standards
  • Data analysis and innovation
  • Customer reception service
  • Business continuity

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