How to contact us during office hours and how to complain about a service we have provided.

Email: customerservices@rushmoor.gov.uk

Phone: 01252 398 399

Our opening times

We are available by email or phone during our opening hours:

  • Monday to Thursday, 8.30am to 5pm
  • Friday, 8.30am to 4.30pm

For issues that can't wait until the next working day, please call our emergency out-of-hours number.

Our offices are currently open by appointment only.

Contacting our services

Our customer services, benefits, business rates and council tax teams phone lines may be busy, so it may take longer to deal with your enquiry. 

If possible, it would help if you could email us, rather than phone. You can use the following email addresses:

Please see our departments and management team page for other contact details.

Hampshire County Council looks after a number of services including household waste recycling centres, potholes and uneven surfaces, schools and adult social care.


Contact us