Information for the public about taxis

Find out about how to report an unlicensed cab, taxi fares, taxi ranks and more.

Taxi fares consultation

We would like to hear your views on our proposed amendments to taxi fares.

Please see the  Hackney Carriage Fares Review Consultation Notice 19/20 [96kb] for more information and details of how you can submit your comments.

The deadline for comments in 27 January.

Types of cabs

Hackney carriage (taxi) licences

• Hackney carriages, usually referred to as taxis, can be hailed on the street, hired from a taxi rank or pre-booked. Licensed vehicles have a roof sign and a distinctive teal and white licence plate on the rear, and are all wheelchair accessible vehicles. Maximum fares for journeys within Rushmoor are regulated and a meter is used
• Hackney carriage drivers must wear or display their identity badge

Private hire (minicab) licences

• Private hire vehicles, or minicabs, can only be pre-booked. They cannot be hailed on the street or hired from a taxi rank. They have a distinctive fuchsia and white licence plate on the rear. Fares are not regulated and should be agreed when you book. A meter may be used, if one is available
• Private hire drivers must wear or display their identity badge
• Individuals or firms that take bookings for private hire vehicles must also have a private hire operator's licence

Tips on taking a cab safely

 Who's taking you home tonight [332kb]
 Make sure your taxi is legal [26kb]
 Taking a taxi in Rushmoor [588kb]

Taxi fares

We set the  Taxi Fares [89kb] in Rushmoor.

We do not regulate fare charges for private hire vehicles (minicabs).

For information about concessionary travel visit the Hampshire County Council's Concessionary travel vouchers web pages.

Report an unlicensed taxi or minicab

You can help stop rogue cabs operating in Rushmoor by reporting them to us using our report a problem with a taxi or a taxi driver form.

If you see or suspect any unlicensed taxi activities, let us know about it.

Making a complaint

If you have a complaint about a taxi driver, vehicle or operator, use the report a problem with a taxi or a taxi driver form to get in contact with us.

Taxi ranks

Aldershot

• Aldershot railway station
• Westgate, Alexandra Road
• Victoria Road next to the Wellington Centre entrance
• Frederick Street
• Court Road
• Station Road (evenings only)

Farnborough

• Farnborough main railway station
• ASDA in Princes Mead car park
• In Queensmead next to the Iceland store
• Fernhill Road outside the parade of shops, near the junction with Sandy Lane
• Lynchford Road near the North Camp public house
• Victoria Road near the Tilly Shilling public house

Roadworks

Find out about roadworks and diversions on the  roadworks.org website.