IT / Digital, Facilities and Customer Services

This team provides Information and Digital Technology services, customer services and facilities management of the council offices.

Head of IT/Digital, Customer and Facilities Services

Nick Harding
Email: nick.harding@rushmoor.gov.uk
Tel: 01252 398650

Customer and Digital Strategy 2017 - 2020

We have adopted a Customer and Digital Strategy, designed to enable the our ICE Modernisation Programme, that sets out how we will seize opportunities to do things better, by increasing our digital offer to our customers.

Please visit our Customer and Digital Strategy page for more information. The strategy will be updated in 2021.

The work of the IT team includes:

  • Advising on and delivery of the IT and digital strategy/ ICE Programme
  • Setting corporate standards and policies for investing in and using IT
  • Application support and development services
  • Development, maintenance and security of the council's hardware platforms, voice and data network communications infrastructure and services
  • IT project, programme management and business analysis
  • Geographical information systems (GIS) and local land and property gazetteer (LLPG) support services
  • Digital consultancy and supplier management
  • Systems administration
  • IT/FM service desk
  • IT business continuity

Facilities management

The team provides facilities management of the council offices.

Customer Services (Interim)

  • Customer service delivery and standards
  • Data analysis and innovation
  • Customer reception service
  • Business continuity
 
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    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

Contacts

Customer Services
customerservices@rushmoor.gov.uk
Tel: 01252 398399
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