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- About Rushmoor Borough Council

Current consultations

Find out about what we are consulting on and how to give us your views.

We consult on a wide range of subjects and issues, from specific topics, perhaps about changes to one of our services, to more general consultation on the local area.

Cultural strategy for Rushmoor

We are inviting the public to have their say on the development of a new ten-year cultural strategy for Rushmoor.

We would like to know what culture means to you and the things that you enjoy. It could be outdoor events, music, art, the cinema, visiting museums, football, or something else.

We are working with Arts Council England, creative consultancy, The Fifth Sector and other partners to develop the new strategy which will be in place until 2031.

For more information and to give your views, go to the Rushmoor cultural strategy survey.

The closing date is Monday 8 November.

Our plans for Southwood Country Park

We're developing our plans to shape the future of Southwood Country Park and we'd like to hear what you think.

Please see our Southwood Country Park consultation page to find out how to give your views.

Our consultation runs until 12 November,

Phone survey about our services provided by Serco

We are using a company (called Future Thinking) to carry out telephone surveys on our behalf throughout the year. The surveys are to help us find out your satisfaction with the services provided by our contractor Serco.

The survey will include questions about bin collection services, street cleaning, public toilets, grounds and parks maintenance and should take no more than ten minutes to complete.

Households from Aldershot and Farnborough will be chosen randomly.

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Read about the information you send to us and what we will use it for
- 1. Identity of the Data Controller and contact details
  Rushmoor Borough Council is the data controller for the personal information you provide on this form. You can contact the Council by phone on 01252 398399, via email to webteam@rushmoor.gov.uk or by writing to us at Council Offices, Farnborough Road, Farnborough GU14 7JU. You can contact the Council’s Data Protection Officer at data.protection@rushmoor.gov.uk.
- 2. What we need your information for and the legal basis for it
  We need your personal information to be able to get back to you about your feedback on the website. This is so we can carry out our public tasks.
- 3. Use for any other purposes
  If we need to use your information for any other purpose, we will normally inform you before using it, unless we believe you know about the new purpose already or there are legal reasons that prevent us from telling you.
- 4. Will you pass my information to anyone else?
  We may share your information with other teams within the council such as Housing, Parking, Contracts and Planning in order to provide our services, carry out our public tasks and to keep our records up to date. If you ask a Councillor for help we may pass information to them and other services to enable them to help you.
  
  We may also pass information about you to third parties where required by law to do so.
- 5. How we will store and look after your information
  Your data will be held electronically and will not be stored in a country outside the UK. All paper records containing your personal information will be held securely in our filing systems and archives.
- 6. How long we will retain your information
  We will normally keep your details for a period of 3 years after you send them to us or for as long as we are required to do so by law, or in accordance with our operational requirements. For further information on our policy for retaining personal information, see our retention guidelines.
- 7. Your rights concerning your information
  The General Data Protection Regulation gives you a number of rights concerning your personal information. See the list below. Not all rights apply in every case – it will depend on the legal basis for collecting your information and how we use it.
  - The right to be informed
  - The right to restrict processing
  - The right of access
  - The right to data portability
  - The right to rectification
  - The right to object
  - Rights related to automated decision making, including profiling
  - The right to erasure
  Further details on these rights can be found on our website www.rushmoor.gov.uk/dataprotection
- 8. Right to complain to the Information Commissioner’s Office
  If you are not happy with the way the Council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office. (ICO).
  
  You will find details of how to do so on the ICO website at https://ico.org.uk or by phoning their helpline on 0303 123 1113.
- 9. Why we need your information and the consequences of not providing it
  We need your information to be able to get back to you about your feedback on the website. If you do not provide your details, we will not be able to contact you about your feedback.

External links

Rushmoor cultural strategy survey

Contacts

Communications
communications@rushmoor.gov.uk
Tel: 01252 398744
View full details

Current consultations

Cultural strategy for Rushmoor

Our plans for Southwood Country Park

Phone survey about our services provided by Serco

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