Our roadmap shows what we've done recently and what we're working on now and next on transformation.

Things we are working on now

We're working on these things now:

  • Understanding and resolving the issues preventing an effective and efficient freedom of information request service
  • Research and design for a tell us you're moving home service
  • Developing a service for people to sign up to receive their council tax bill by email
  • Investigating how we can improve our allotments, markets, and abandoned vehicles services
  • Continuing to improve our council website and other digital products
  • Improving the tools we use for software development

Things we are working on later

In the future, we plan to work on:

  • How we can improve our corporate services
  • Implement GOV.UK Pay to take payments online and through Customer Services to improve our PCI compliance
  • Updating our websites to the latest version of the Umbraco content management system

Things we've done

In the past year we have:

  • Moved to sending garden waste renewal notifications by email
  • Improved how we triage demand into our housing options service
  • Research into whether our 'manage my taxi licence' prototype service could be used by other councils
  • Moved the Princes Hall theatre to a new website with an updated design, latest application programming interface version, new content management system, and more resilient infrastructure

Contact us

Transformation and Digital


Scroll to the top of the page