Results from our consultations

We consult on a wide range of subjects and issues, from specific topics, about changes to one of our services, to more general consultation on the local area.

Tell us what you think about the services we provide (2025 residents’ survey) - November to December 2025

We carried out two service-based residents surveys in December. One survey was carried out by Lake Market Research, of face-to-face interviews with a representative sample of Rushmoor residents. The other survey was available online for anyone to complete. 

The results of the residents' face-to-face survey and the residents' online survey are not directly comparable, due to the different methodologies. Generally, those answering the face-to-face survey were more positive about the council and council services. The results have been used to shape our delivery plan for 2026-28.

Community Governance Review (second round) – October to December 2025

On Thursday 29 January, a meeting of the Council agreed that there would be no changes to the current community governance arrangements in Rushmoor at this time.

This follows a public consultation at the end of last year, where we asked if residents would like to see parish (or town) councils or neighbourhood area committees introduced when local government reorganisation changes move ahead. We received 610 responses to our survey and hosted several public drop-in sessions. 

At the meeting, members considered the results and a report on the Community Governance Review findings and given the relatively low response to the survey, it was agreed that no changes would be taken forward at this time. When a new unitary council is created in the future, this could be considered again.

Community Governance Review – July to September 2025

We consulted with our residents to understand if there was support for town councils, neighbourhood area committees, or nothing at all, as part of our response to Local Government Reorganisation. 

The Community Governance Review results were used in the decision for us to move on to a second-round consultation.

Farnborough leisure centre pre-planning application public consultation – July 2025

As part of the Farnborough leisure centre pre-planning application, we held events to explain the plans for the new Farnborough leisure centre, along with an online feedback survey.

The results of the leisure centre consultation will be used to inform the Farnborough leisure centre planning application. For more information, please visit our pre-planning application public consultation page.

Welfare reforms survey - May to June 2025

We ran a survey to understand how changes to the welfare system proposed by the government may affect you.

Your feedback helped us respond to the government’s consultation and make sure local voices are heard. We received a response from the Minister describing changes to their proposals. 

Please visit the welfare reforms survey results for more information.

Rushmoor physical activity survey - May 2025

The survey was created to gain deeper insight into residents’ attitudes toward physical activity. Specifically, it explores the types of activities residents participate in (or choose not to) and identifies opportunities to better support the community in leading healthier, more active lifestyles. 

The Rushmoor physical activity survey results were used to inform part of placemaking information and some of the responses were used to help with the the design of the new Farnborough Leisure Centre.

How safe do you feel living in Aldershot and Farnborough - February 2025

We carried out our community safety survey to find out how safe you feel in Aldershot and Farnborough and if there are areas where you feel less safe. 

The survey was also an opportunity for you to share any issues you are currently facing. We will carry out the survey again next year to spot any trends.

We will use the Community Safety 2025 survey results to inform the partnership strategic assessment, an annual document analysing local crime and antisocial behaviour data, which helps to set priorities for the next year. You can find out more about our strategic assessment on our community safety partnership page.

Living in Rushmoor – Tell us what you think (2024 residents’ survey) – June to August 2024

Our residents’ survey helps us understand what you think of living in Aldershot and Farnborough.  

It included questions on: 

• What is important to making somewhere good to live 
• What needs improving locally 
• If you have a sense of belonging to the local area 
• What makes you proud to live in Aldershot or Farnborough 
• If you attend local events and activities 

The 2024 residents' survey report will be used by us to understand your views and inform our priorities.

How safe do you feel living in Aldershot and Farnborough - February 2024

We carried out our community safety survey to find out how safe you feel in Aldershot and Farnborough and if there are areas where you feel less safe. 

The survey was also an opportunity for you to share any issues you are currently facing. We will carry out the survey again next year to spot any trends. 

We will use the survey results  to inform the partnership strategic assessment, an annual document analysing local crime and antisocial behaviour data, which helps to set priorities for the next year. You can find out more about our strategic assessment on our community safety partnership page.

Council tax support scheme for 2024/25 – October to December 2023

Each year we review our council tax support scheme. The scheme has remained the same for the past few years. In 2023 the council tax support scheme group had been monitoring the effects of welfare reform changes, what happened to people’s employment due to Covid-19 and more recently the consequences of the cost-of-living crisis on people who receive council tax support.  

The council tax support scheme group decided to recommend changes to the scheme for 2024/25. This survey consulted on two options: 

• Option 1 – Increase the amount of help we can give to our most vulnerable residents from 88% to 100%. This would mean people of working age on the lowest incomes would not pay council tax. 
• Option 2 – Keep the council tax support scheme as it is. This would mean the most help we could give to people of working age on low incomes would be 88%. Therefore, everyone of working age would pay at least 12% of their council tax 

Our Cabinet on 6 February considered the survey report and decided on the proposals. 

Polling districts and polling places review 2023 - October to November 2023

Every five years, councils are required to carry out a polling places review. As part of this review, we asked residents and community groups to consider how the current arrangements for polling places used for elections are working in their area and if there are any changes or improvements that could be made.

The results from the survey informed the Polling Districts and Polling Places review, which will be considered at our Corporate Governance and Audit Committee on 31 January.

Tennis courts in Rushmoor's parks – August to September 2023

We asked for your views about the tennis courts we have in our parks. As part of this consultation, we asked you about the opportunity we have to apply for funding for the refurbishment of the courts to a high standard from the Government’s Department for Digital, Community, Media and Sport and the Lawn Tennis Association.

If funding for the tennis courts was successful, there would need to be a charge for usage and a booking system, this would help with the future upkeep of the tennis courts.

Our Cabinet on 17 October considered the survey report and the proposal. As a result, it was decided to go ahead with the application for funding to refurbish the courts.

Tell us what you think about the services we provide (2023 residents’ survey) - June to August 2023

We held a residents’ survey to help us understand what you think about the services we provide and what is important to you.   

We will use the results in our 2023 residents' survey report to understand your priorities and help to improve our services.

Aldershot and Farnborough markets consultation - June 2023

We have plans to develop our markets offer, and we wanted to know what you thought about the current weekly Aldershot market, the weekly Farnborough market, Farnborough car boot sale and Farnborough monthly craft fayre, and what you thought of possible future developments.

The Aldershot and Farnborough markets consultation report will be used by us to develop Aldershot and Farnborough markets.

Cove Green Recreation Ground playground - May 2023 to June 2023

We have plans to replace the Cove Green Recreation Ground playground with a new updated facility, and invited the views of people who use the playground and nearby residents.  

The Cove Green Recreation Ground playground survey report will help us to decide on the design of the new playground.

We are aiming to install the new playground by March 2024. 

How safe do you feel living in Aldershot and Farnborough - February 2023

We carried out our community safety survey to find out how safe you feel in Aldershot and Farnborough and if there are areas where you feel less safe. 

The survey was also an opportunity for you to share any issues you are currently facing. The survey will be carried out again next year to spot any trends. 

We have used the community safety survey results to inform the partnership strategic assessment, an annual document analysing local crime and antisocial behaviour data, which helps to set priorities for the next year

For more information, please visit our community safety pages.

Redan Hill Gardens play area – December 2022 to February 2023

We have plans to replace the Redan Hill Gardens playground, with a new updated facility, and invited the views of people who use the playground and nearby residents.  

The Redan Hill Gardens survey report  will help us to decide on the design of the new playground.

We are aiming to install the new playground by March 2024.