If you're finding it hard to pay your council tax you are not alone, we can help you.
The most important thing you can do is to tell us. We will help you where we can by:
- Reducing what you need to pay by seeing if you qualify for discounts, exemptions, and benefits
- Agreeing an affordable payment arrangement
- Providing access to welfare support, welfare rights and advice
If you try to ignore the situation it will only get worse.
How we can help you
We may be able to support you by reviewing your income and expenditure details to agree an affordable payment plan.
To do this you will need to complete our financial information form (Word).
Providing these details will enable us to consider your eligibility for other support and make sure we can help you maximise your income.
Other support
Discounts and exemptions
You may qualify for a discount or exemption based on your circumstances or the situation of your property or other adults living with you.
Benefits and grants
If you are on a low income you may qualify for help towards rent and council tax via the following:
Please use the GOV UK benefits calculator to get an estimation of the amount of benefits you could receive.
If you already receive some housing benefit or Universal Credit and it's not enough to cover all your rent, you may qualify for extra support through housing payments. However, we do not make cash payments or pay out crisis loans.
Cost of living help
Our cost of living help pages can provide other advice if you are struggling to make ends meet. There's more information on managing your money on our money and debt advice pages.
Contact us