How we are aiming to become a modern, customer-focused organisation with accessible, efficient, and cost-effective services.
Transformation plan
We are designing a new transformation and improvement plan for the next two to three years to prepare us for the transition to a new unitary authority as part of local government reorganisation.
Productivity plan
The government asked us to produce a productivity plan to describe how we are:
- Transforming how we design and deliver services to make better use of resources
- Taking advantage of technology and data to improve decision making, service design and use of resources
- Planning to reduce wasteful spend
They also asked us to share the barriers preventing progress that the Government can help reduce or remove.
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