How to get support if you are homeless or about to lose your home.

Contact us if you are homeless

If you have lost your home or could lose it, contact our housing options team as soon as possible on 01252 398 634.

We can:

  • Give you advice on your legal rights
  • Suggests ways to prevent losing your home
  • Help you find somewhere else to live

We will do everything possible to prevent you being homeless, but it is important that you contact us without delay, even if you feel your situation is hopeless.

Temporary accommodation during freezing temperatures

We provide emergency support to people sleeping rough when temperatures drop below freezing and we provide temporary bed and breakfast accommodation for vulnerable people.

What homelessness is

You are homeless if you do not have a home that you can live in legally. You are not homeless if:

  • You can legally stay in your home
  • There is a second home which is available to you

You may be homeless if you have a home, but cannot live there for certain reasons:

  • You have been evicted illegally from it
  • It's not reasonable for you to stay in your home, because of domestic violence or threats of violence against you or a member of your family

If we cannot prevent your homelessness, we can give you advice about other housing options that may be available to you.

Contact us

Housing options for homelessness

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