Crematorium facilities

Details about the chapel and the facilities available at the crematorium.

Coronavirus (COVID-19) - arrangements for attending funeral services

In line with the latest government's advice, we have made the following changes to the funeral services at the crematorium:

  • The chapel can seat a maximum of 80 mourners

  • If more than 80 mourners attend a funeral service, we will turn on the outside speakers at the entrance to the building. We will not be using the window bay area for standing, as we need to keep the chapel as ventilated as we can

  • Face coverings - from Friday 10 December 2021 face coverings must be worn in crematorium and burial ground chapels

  • Seating - additional cleaning of the seats is being carried out between each service

  • Hand sanitiser is available and must be used by all mourners before entering the chapel

  • Our waiting room is available for mourners

  • Our Bereavement Service team is available for enquiries, by phone, email and post. If you need to visit the office please contact us to make an appointment

The chapel

The chapel at our crematorium can accommodate all cultures, traditions and beliefs.

It holds up to 140 people and we can arrange it in a style that the family would like.  There is seating for 80 people and each row of seating has six chairs. We can remove chairs to accommodate wheelchairs if needed.

We can also show the service on a television screen in the waiting room if required.

With a picture window looking out over the crematorium grounds and a flower bay beneath the window, the chapel is peaceful and tranquil.

The length of each service is 30 minutes (if you require a longer service time this can be arranged subject to availability). 

Music for the funeral

We use the Obitus music system, which has an extensive library, including hymns, classical and other popular tracks.

If you would like to use an organist, the funeral director can arrange this for you.

Visual tributes

We have a wall-mounted television screen in the chapel, which can show visual tributes.  There are three visual tribute option available:

  • Simple tribute - a single photograph on show throughout the service - £12
  • Simple slideshow - up to 25 photographs shown, without music, on a continuous loop throughout the service or shown once at a time of your choosing - £38
  • Professional photo tribute - up to 25 photographs, set to music of your choice, played once at a time of your choosing - £70

If you cannot attend a service


If family or friends are unable to attend the service, we have a webcam available. The service can be watched live and will be available for 28 days. It can also be downloaded. The cost is £45.

We provide an internet link and password details and up to 20 people can then view the service online.

Permission to use the webcam service must come from the person arranging the funeral.

Copies of the service

A DVD/Blue-Ray/USB of the funeral service (with or without the visual tribute) is available for a cost of £50. A DVD/Blue-Ray/USB of just the visual tribute costs £21.  Each additional copy costs £21.

Crematorium facilities

  • Parking for 80 vehicles (including four disabled parking bays)
  • Waiting room (with a vending machine for hot and cold drinks)
  • Toilets (including accessible toilet with radar key access)
  • Braille service books
  • Hearing loop
  • Access ramps
  • Wheelchair (please arrange beforehand)

CCTV cameras in operation

Please be aware that the premises are under CCTV surveillance.

Cameras are recording 24 hours a day, seven days a week and record images of activities in the crematorium grounds and buildings.

We keep all recordings for 30 days, then automatically erase them. We may copy images onto a disc if they are part of an on-going investigation.

If you are attending a funeral

Your image may appear on a visual copy of the service. This may be on the password-protected webcast of the service or on a  DVD/BLU-RAY/USB copy.

 For more details, please contact our Bereavement Services team using the contact details on this page.  

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Crematorium and cemeteries
Tel: 01252 321653
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