Problems with online services for bins, garden waste and bulky waste

At the moment you cannot use these online services while urgent maintenance is carried out.

At the moment you cannot use these online services while urgent maintenance is carried out.

Our software suppliers are working to fix the issue and we hope to get things back to normal soon.

It is affecting our systems that allows you to:

  • Report a missed bin collection
  • Book a bulky waste collection
  • Renew or subscribe to our garden waste collection service
  • Purchase additional garden waste sacks
  • Request recycling sacks
  • Book a clinical waste collection or delivery
  • Change address for clinical waste collection
  • Report a lost bin
  • Report a damaged bin
  • Request an extra bin
  • Request to collect unwanted bin
  • Request to swap a bin

If you try to access one of these services during this time and get an error message, please try again later. 

We apologise for the inconvenience this may cause.


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