Cookies

Information about how and why we use cookies on our websites and how you can manage them.

A rule from the EU means that we need to ask your permission before our website sets cookies. By continuing to browse the website you are agreeing to our use of cookies.

What a cookie is

A cookie is a small text file stored by your browser when you visit a website. Cookies store information about you on your computer so that when you go back to a website again, the browser will 'remember' your preferences, for example login details or personalised settings.

Most major websites use cookies, as they can help improve user experience.

To find out more about cookies please visit the Information Commissioner┬┤s Office website.

Cookies we use

There are two different types of cookies set when you visit our website:

Session cookies set by this website or by third-party websites

These are cookies that are deleted when you close your browser. They do not contain personal information, and cannot be used to identify you.

Persistent cookies set by this website or by third party websites

These cookies remain on your computer when you close your browser. They help us identify you as a unique visitor (by storing a randomly generated number) and help your browser remember preferences when returning to our websites. They also help us find out more about how people use our websites, which helps us to improve user experience.

Cookies we use on our website

Content management system:

Name of cookieHow long it lastsSessional or persistentWhat it does

ASP.NET_SessionId

Until you close your browser

Sessional

This cookie is essential to be able to use our website. It is created as soon as you visit our website, and stores a unique identifier for your session. This session cookie is stored in temporary memory and is erased when you close your web browser

clientvars

Until you close your browser

Sessional

This cookie is used by our content management system and is essential to be able to use our website. It is created as soon as you visit our website, and stores a unique identifier for your session. This session cookie is stored in temporary memory and is erased when you close your web browser.

mode

Three months

Persistent

This cookie is used by our content management system and is used to remember your preferences.

Setting the text size of our web pages:

Name of cookieHow long it lastsSessional or persistentWhat it does

TEXT_SIZE

More than one year

Persistent

Keeps track of text size for the site if the user has selected a larger or smaller option. This cookie will persist so that the chosen text size is remembered for future visits.

Rubbish and recycling collection day feature:

Name of cookieHow long it lastsSessional or persistentWhat it does
uprn30 daysPersistent

This cookie is used by our rubbish and recycling collection day search. It is created after a visitor selects their property from an address search. The cookie will persist so that property-specific rubbish and recycling collection dates can be displayed automatically the next time you visit the website.

Council tax account application:

Name of cookieHow long it lastsSessional or persistentWhat it does
.AspNet.ApplicationCookie,

HASH_.AspNet.ApplicationCookie
Without 'remember me' selected, the cookie is deleted when you close your browserSessionalUsed to keep track of your session on the server.
With 'remember me' selected, the cookie is deleted after 15 daysPersistentUsed to keep track of your session on the server.
__RequestVerificationToken,

HASH__RequestVerificationToken
Until you close your browserSessionalHelps us increase the security of the application in case of cross-site request forgery attacks.

Statistics (Google Analytics):

Name of cookieHow long it lastsSessional or persistentWhat it does

__utma

Two years

Persistent

A cookie is set when a visitor first comes to the site and keeps track of the number of visits they make.

__utmb

30 mins

Sessional

Records the time when a visitor enters a site and expires at the end of the session.

__utmc

Until you close your browser

Sessional

Records the time when a visitor leaves a site.

__utmz

Six months

Persistent

Keeps track of where the visitor came from, what search engine was used, what link was clicked and what keyword was used.

Blocking cookies

We do not recommend that you block or delete cookies from our website as parts of our websites may not work properly, and you may find them more difficult to use.

However, most web browsers allow you to block, manage or delete cookies through the browser settings. To find out how to do this, visit the All about cookies or use your browser's 'Help' guide.

 
Did you find what you were looking for?Did you find what you were looking for?
  1.  
  2.  
    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

 

A - Z of Council Services