How to contact us during office hours or in an emergency, plus how to complain formally about a service we have provided.
Our website will be able help you with many of the questions you may have, including about:
- Rubbish and recycling collections and missed bins
- Parking and parking fines
- Housing and benefits
If you can't find what you're looking for, though, please try the 'search' box at the top of this page.
How to contact us
Contact us form
Email - firstname.lastname@example.org
Phone - 01252 398399
Our opening times
- Monday to Thursday - 8.30am to 5pm
- Friday - 8.30am to 4.30pm
For issues that can't wait until the next working day, call our emergency out-of-hours number. For more details, see our Contacting us in an emergency page.
Rushmoor Borough Council
Hampshire GU14 7JU
Making a formal complaint about our services
We are committed to providing you with the best possible service. However, we do recognise that at times, things can go wrong and you may want to complain formally.
On these occasions, we would ask you to follow our formal complaints procedure.