Bulky waste collection service

Arrange a collection of larger items of household waste from your home.

How much the bulky waste collection service costs

  • Up to three bulky items for £38 (one item would still cost £38)
  • Four to six bulky items for £76
  • Seven to nine bulky items for £114

How the bulky waste collection service works

Once you have booked a collection, we will give you a collection day (Monday - Friday) and we will collect your bulky waste from 7am.

You must put your bulky items outside your property for collection.

To check which items we can collect, please see the table below.

How to book a collection

By phone:

Call our Customer Services team using the contact details on this page. We accept all major debit and credit cards (excluding American Express).

In person:

At the Council Offices, Farnborough Road, Farnborough. You can pay with all major debit and credit cards (excluding American Express).

If you want to amend or cancel your booking, please contact our team by 10am, the day before your collection is due.  We can not give refunds if we receive your request after this time.

Discounts

If you receive any of the following, you can have two collections a year (April - March) of up to three items on each collection at the reduced price of £19.50:

  • Attendance Allowance
  • Disability Living Allowance (mobility component at higher rate)
  • Employment Support Allowance
  • Guaranteed Pension Credit
  • Income Support
  • Job Seeker's Allowance
  • Personal Independence Payment

What bulky items we can collect

Because of their size and other restrictions, we may be unable to collect certain items. Some categories of waste item are counted as more than one item. The table below shows this.

ItemNumber of itemsNotes
Three-piece suite3Any combination of sofa and chairs = three items
American-style larder fridge3 
Bath (cast iron)3Broken into two pieces
Bath (plastic/ceramic)

1

 
Bathroom suite three-piece3Bath, side panel, sink, pedestal, toilet and cistern
Bed base/ frame (mattress separate item)1 
Bikes1 
BoilerNoContact Hampshire County Council
BricksNoYou can take small quantities to a household waste recycling centres (approx car boot load) or hire a skip
Builders' rubbleNoYou can take small quantities to a household waste recycling centres (approx car boot load) or hire a skip
Car tyresNoContact Hampshire County Council
Carpets1 room = 1 itemRolled or folded. Doesn't Include underlay. No more than three rooms. Hall/stairs/landing = three items. Calculate underlay as above
ChemicalsNoContact Hampshire County Council
Christmas tree - realFREECollected at Christmas free of charge
Computer equipment1Tower, monitor, keyboard = one item
Cooker1Must be disconnected
Dining table1 
Dining chairs set1Up to six chairs =one item
Dishwasher1 
Doors internal1We can accept glass or mirrored doors as long as the glass is intact and attached to the door
Drain pipesNoContact Hampshire County Council
Fence panels1Panel and wooden post = one item
Fire extinguishersNoContact Hampshire County Council
Fridge/freezer3No commercial/trade
Garage doors (single)3We will only accept one door
Garden chairs1Up to six chairs = one item
Garden wasteNoEither use garden waste recycling service or take to a household waste recycling centres
Garden sheds3Up to 8' x 6' shed. No big windows; the shed must be dismantled and the sheets intact (no loose panes of glass)
Garden table1 
Gas bottlesNo

Take to a household waste recycling centres

HeaterNoTake to a household waste recycling centres . If it has gas inside ,contact Hampshire County Council
Household rubbishNoTake any excess household rubbish to a household waste recycling centres
Lawn mower/strimmer1 
Mattress1 
Microwave1 
OilNoCan be taken to petrol stations or household waste recycling centres
Oil tanksNoContact Hampshire County Council
PaintNoContact Hampshire County Council
Paving slabsNoSmall quantities to a household waste recycling centres or hire a skip
Piano6Upright pianos only, no grands. No steps to access
Sink1Includes pedestal
Sofa/armchair1Including electric if dismantled/disconnected
Toilet1Includes cistern
TV1 
Tumble dryer1 
Underlay1 room = 1 itemRolled or folded. No more than three rooms. Hall/stairs/landing = three items
Wall unit1Small unit 3' x 6' ft =  one item
Washing machine1 
Wardrobe1One double wardrobe = one item
Wood off cuts3Three items per cubic metre = 3ft 3" x 3ft 3" x 3ft 3"
 
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