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Benefits

A guide to Council Tax and Housing Benefits, as well as links to other benefits that are available.

For online forms, please follow the Benefits - Do It Online link on the right hand side of this page.

Do It OnLine! : .

We are currently running an online survey to help us improve our services to you. Please click on the Benefits Survey Online Form link on the right hand side of this page.


A Guide to Benefits for People Claiming Them
This guide to Council Tax and Housing Benefits answers many questions about benefits. It is intended mainly for individuals, but does include information that landlords may find useful.

Local Housing Allowance
The Department for Work and Pensions has changed the rules for working out housing benefit for new claims made after 7th April 2008. The new scheme is called Local Housing Allowance.

What We Need From You
The Benefits Team uses working practices designed by central government to make sure you get the right amount of benefit.

Understanding Your Benefit Letters
These notes will help you to understand the information in your benefit letters.

Report Benefit Fraud
Defrauding the Benefit system is stealing from all of us.

85% of customers satisfied with Rushmoor Borough Council's benefits service
Eighty-five per cent of Rushmoor Borough Council's benefits' customers are satisfied with the service they receive, according to the results of a survey.

Information for Landlords
This guide to Council Tax and Housing Benefits answers many questions about benefits from a landlord's perspective.

Employment and Support Allowance
Employment and Support Allowance (ESA) is a new benefit paid if your ability to work is limited by ill health or disability and you are claiming after 27 October 2008. It replaces both Incapacity Benefit (IB) and Income Support (IS) paid on the grounds of incapacity.

Citizen's Account
You are now able to view your account online. Please click on the Citizen's Account link on the right hand side of this page.

Useful Points of Contact
Telephone numbers and addresses of useful contacts

Child Tax Credit and Working Tax Credit
Extra income for families

Pension Credits
Advice for the Over 60's

Protecting the Public Purse
Rushmoor Borough Council is taking part in an anti-fraud exercise to make sure that its public funds are being spent fairly.


Page last updated: 04 July 2008
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© 2008 Rushmoor Borough Council
Council Offices, Farnborough Road, Farnborough, Hants GU14 7JU
Tel: (01252) 398398 Fax: (01252) 524017

Email the council: customerservices@rushmoor.gov.uk