Council tax energy rebate

Please see our help with bills page for information about the latest financial support that is available.

Council tax energy rebate

Households in England in council tax bands A to D on 1 April 2022, who were not exempt from council tax, were eligible for a £150 rebate payment. This also included band E homes that had a disabled band reduction to a band D. 

This was a one-off payment to households.

The deadline to apply for this scheme has passed. If you have applied but not received this payment, please contact us using the details below.

Discretionary council tax energy rebate

A discretionary council tax energy rebate was also available if you needed help with your energy bills, but did not qualify for the £150 payment above. 

To qualify for a discretionary payment of up to £150, you needed to have been living in the property on 1 April 2022 and:

Either:

• You lived in a home with a council tax band of E to H and received council tax support 

Or: 

• You were a tenant who is not liable for council tax, but you received benefit and were responsible for making energy payments (for gas or electricity) 

We produced a council tax energy rebate discretionary scheme document to explain more about how we gave out the funds. 

The deadline to apply for this scheme has passed. If you have applied but not received this payment, please contact us using the details below.

Energy bills support scheme discount

Nearly all households in England should have received a £400 energy bill discount in autumn 2022. The discount was applied to your monthly household electricity bill for 6 months.

We are not responsible for looking after this scheme. If you have not yet received your discount, please contact your energy supplier.

There are 2 other schemes available from the government to help you with your energy bills, if you have not received this money already.

Energy bills support scheme - alternative funding

If you live in a home with no electricity meter or do not pay your energy supplier directly, you may qualify for a £400 payment. This could be because you live:

• In a park home
• On a houseboat
• In a mobile home
• On a farm
• Off the electricity grid

If you live in a care home or supported accommodation and pay for some part of your care fees, you may also qualify for this payment.

The scheme will close on 31 May.

If you do not have online access, you can also apply using the government contact centre phone number: 0808 175 3287.

If you pay for your energy through someone else

You may get some of the support for this scheme, if you pay your energy costs through someone else. For example this could be that you pay for your energy through the manager of a park or mobile home.

The manager or landlord must pass on the benefit to you in a fair and reasonable way. This is called the ‘pass-through requirement’ for energy price support. Please see the government's guide to pass-through payments.

Alternative fuel payment

There is also a payment of £200 if you do not heat your home with gas, but use one of the following fuels:

• Oil
• Solid fuel
• Biomass
• Bottled gas

This scheme started on 6 March. When you can apply, you should visit the government's web pages on alternative fuels for heating.

If you qualify for this payment, the government will share your payment details with us to confirm your home address.  We will also need to verify your alternative fuel costs. As part of your application you will be asked to provide proof of your costs (such as invoices or receipts) and be:

• A maximum of 2 receipts or invoices; and
• A combined total spend of £200 or more; and
• For purchases of fuel between June 2022 to May 2023

Once we have been able to verify your proof of costs we will make the payment.

If you cannot apply online or have any questions about this scheme, please contact the government contact centre phone number 0808 175 3287.

Please visit the GOV.UK - Energy Bills Support Scheme discount web pages for more information about any of the above government schemes.