Information on pests and our pest control service

Pest control services

If you live in Aldershot or Farnborough, we offer a comprehensive pest control service to help you deal with rats, mice, cockroaches, bedbugs, wasps, fleas, squirrels and other insects. 

The service is run on our behalf by SDK Environmental Ltd trading through the DialAPest website.

Free pest control treatments

In certain circumstances, we can offer residents a free pest control treatment service for rats and mice. We can also offer free treatments for bedbugs and cockroaches only to residents who are on certain qualifying benefits.

Rats and mice

If you have rats or mice in your home and you are the only family living there, we may be able to offer you a free treatment.

Bedbugs and cockroaches

If you have bedbugs or cockroaches in your home, we may offer you a free treatment if:

  • You are the only family living there, and
  • You or someone living in your home permanently receives at least one qualifying benefit:
    • Attendance Allowance
    • Disability Living Allowance
    • Employment Support Allowance (only if it is based on the "Support Component")
    • Guaranteed Pension Credit
    • Income Support
    • Job Seekers Allowance (only if it is "Income Related")
    • Personal Independence Payment
    • War Disablement Pension
    • Universal Credit

Our pest control contractor will need to see proof of the qualifying benefit before starting the treatment, otherwise standard charges will apply.

Chargeable pest control treatments

You need to pay for all other pest control treatments.

We have selected DialAPest to provide a service to treat other pests, such as wasps. Please read the pdf icon DialAPest charges [649kb] document for more information.

You do not have to use the services of DialAPest. If you prefer, you can find details of alternative contractors from the British Pest Control Association and the National Pest Technicians Association.

How to book a pest control treatment

If you think you qualify for a free pest control treatment, or if you would like to use DialAPest for a chargeable pest control treatment, please contact DialAPest directly:

Online booking

DialAPest - book a pest control treatment This link opens in a new browser window

DialAPest will call you back to confirm details and arrange an appointment during office hours (9am to 5pm, seven days a week).

Telephone booking

You can contact DialAPest by phoning 03444 828 325.

This is a standard rate number and costs no more than a national rate call.

You must accept the DialAPest - terms and conditions before any treatment can take place.

More information about common household pests

You can find more information about common household pests on the DialAPest website.

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