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- Coronavirus (COVID-19)

Help for those in need and volunteering

What to do if you need practical help with things like shopping and prescriptions.

Coronavirus - how to get help

Although lockdown has eased, the Coronavirus Hampshire helpline is still available for people, who are vulnerable or self-isolating, and who don't have family, friends or neighbours that they can call on for help.

The helpline is now available on weekdays only, from 9am to 5pm Monday to Thursday and to 4.30pm on Fridays:

0333 370 4000 (calls are charged at local rate)

You can speak to a friendly adviser about what you need and how the service can help.

This could be things like information or advice; help with shopping for essential food or household supplies; collecting your medicine; pet care, or support because you are feeling lonely.

Depending on what you need, your supplies or help may come from our local response centre in Rushmoor, which is being run by the council, the Rushmoor Voluntary Services and local charities.

If you are deaf or hard of hearing

If you are deaf or hard of hearing and need support, please email deaf.services.team@hants.co.uk or send a text to 07507 309322.

How you can get involved locally

Rushmoor Voluntary Services has had an amazing response from local people offering their services, so at the moment, isn't recruiting any more volunteers to help with the coronavirus response.

If you would like to get involved in your local community, though, there are lots of other opportunities available. You can find out more on the Rushmoor Voluntary Services website.

Where to find more information on coronavirus

You can keep up-to-date with the latest government guidance on the Coronavirus section of its website.

If you're worried you have coronavirus, follow the advice on coronavirus on the NHS website.

(How to get help - translation in Nepali)

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Contacts

Customer Services
customerservices@rushmoor.gov.uk
Tel: 01252 398399
View full details

Help for those in need and volunteering

Coronavirus - how to get help

If you are deaf or hard of hearing

How you can get involved locally

Where to find more information on coronavirus

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Contacts

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