- You are in Your Council
- Coronavirus (COVID-19)
- Coronavirus (Covid-19) advice for residents
- Services affected by the coronavirus pandemic
- Help for those in need
- Test and trace support payment
- Business grants available during coronavirus
- Paying your bills during coronavirus
- Support for people at risk of domestic abuse
- Your mental health and wellbeing
- Help with feeling lonely
- Visiting our town centres safely
- Shopping locally during lockdown
- Support for businesses affected by coronavirus
- Advice for food businesses and venues
- Advice for landlords of Houses in Multiple Occupation (HMOs)
- Coronavirus (COVID-19)

Help for those in need
What to do if you need help and support because you've been affected by coronavirus.
Coronavirus support and helpline
If you're vulnerable, or been shielding, and need advice or support, the Hampshire Coronavirus Support and Helpline is available to call.
The helpline - 0333 370 4000 - is open 9am to 5pm Monday to Thursday and to 4.30pm on Fridays (calls charged at a local rate).
You can also ask for a call-back from the helpline.
The helpline advisers will signpost you to information, advice and services to support you on a range of issues, including:
- Where to find help locally
- Debt and money worries
- Mental health support
- Domestic abuse
- Bereavement
- Problems with drug and alcohol misuse
- Volunteering
If you are deaf or hard of hearing
If you are deaf or hard of hearing and need support, please email deaf.services.team@hants.co.uk or send a text to 07507 309322.
More advice and support
There is also more information and advice available on the Coronavirus resource page on the Connect to Support Hampshire website.
Pharmacies offering delivery services
There are several pharmacies in Aldershot and Farnborough offering delivery services. Please see our Doctors, dentists, pharmacies, opticians and hospitals page for more information.
Where to find more information on coronavirus
You can keep up-to-date with the latest government guidance on the Coronavirus section of its website.
If you're worried you have coronavirus, follow the advice on coronavirus on the NHS website.
If you would like to offer help and support to vulnerable people in your community, over the festive period and beyond, there is guidance available on how to do this on the GOV.UK - how to help safely page.
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External links
Contacts
Customer Services
customerservices@rushmoor.gov.uk
Tel: 01252 398399
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