Media release - issued 14 Mar 2017

Helping council tax payers keep track of their bills

Council tax payers in Aldershot and Farnborough can now keep track of their bills, thanks to a new online service being offered by Rushmoor Borough Council.

As the new council tax year is set to begin, the council has launched an online council tax account service for anyone who pays their bill in Rushmoor.

Council tax payers can sign up on View your council tax account online page.  Once registered, they can check information about how much their council tax payments are and how much they have left to pay for the year. They can also view their bills and payments for the last four years.

Overall, there are about 39,000 council tax accounts in Rushmoor and the service is open to all account holders. As well as residents, this includes landlords and people who live outside the borough, but perhaps own a property in Aldershot or Farnborough.

Councillor Paul Taylor, Rushmoor Borough Council's Cabinet member for Corporate Services, said: "We know from feedback from council tax payers that they very much wanted this facility, so we are really pleased to be able to offer it as another improved online service.

Councillor Taylor added: "Although 70% of households now pay their council tax by direct debit - by the far the easiest way to pay - this way they can keep right up-to-date with their account and payments, when they want and without needing to contact us for the information, as the account information is updated daily. All round, this new service benefits both our customers and the council, saving time and money and I hope that council tax payers will take a couple of minutes to sign up for it."

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