Help using the check your bin collection day feature

Useful advice if you are having trouble checking your collection day.

On a mobile phone or tablet

If you are using a mobile phone or tablet to check your collection day, you may find that after typing your postcode or street name into the search, some boxes are greyed out.

If this happens, please select your property from the dropdown list (1) and then press 'select address' (2):

Bin collections on a tablet

Problems with the address search not producing results

If you are having other problems and your address isn't found, you may find that our In my area section works better for you.

Letting us know about a problem

It would also help if you could tell us about the problem you are experiencing.

Please select 'no' in the 'Did you find what you were looking for?' box below and include details about:

  • The address you are looking for
  • Type of device being used (PC / tablet / mobile)
  • The web browser you are using
  • A description of the problem you are having
 
Did you find what you were looking for?Did you find what you were looking for?
  1.  
  2.  
    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

    1. We use your views to improve our website. If you have a query about our services, please email customerservices@rushmoor.gov.uk.

 

A - Z of Council Services