Facilities at a funeral service

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Refurbishment of the crematorium

We are about to carry out a major refurbishment of the Aldershot Crematorium and this will last until Spring 2025.

From 7 May, we will be holding all funeral services at the chapels in Redan Road Cemetery. Cremations will continue to take place at the crematorium. Our crematorium grounds will remain open for visitors, but the Hall of Remembrance will be closed. Our Books of Remembrance will remain available online.

Find out more by visiting our Refurbishment of Aldershot Crematorium page.

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Quick links to content on this page

• Funerals taking place up until Friday 3 May (at Aldershot Crematorium)
• Funerals taking place from Tuesday 7 May (at Redan Road Cemetery)
• Other options to see the funeral, including a webcast

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Up until Friday 3 May - funerals at the crematorium

Crematorium chapel

The chapel at our crematorium can accommodate all cultures, traditions and beliefs.

It holds up to 140 people and we can arrange it in a style that the family would like. There is seating for 80 people and chairs can be removed to accommodate wheelchairs if needed.

We can also show the service on a television screen in the waiting room if required.

With a picture window looking out over the crematorium grounds the chapel is peaceful and tranquil.

The length of each service is 30 minutes (if you require a longer service time this can be arranged subject to availability). 

Music for the funeral

We use the Obitus music system, which has an extensive library, including hymns, classical and other popular tracks.

If you would like to use an organist, the funeral director can arrange this for you.

Visual tributes

We have a wall-mounted television screen in the chapel, which can show visual tributes.  There are 4 visual tribute options available:

• Halo photograph - a single photograph on show throughout the service - free of charge
• Simple slideshow - up to 25 photographs shown, without music, on a continuous loop throughout the service or shown once at a time of your choosing - £45
• Music slideshow - up to 25 photographs, set to music of your choice, played once at a time of your choosing - £70
• Family made video tribute - a home-made video to be played once, at a time of your choosing - £25

Crematorium facilities

• Parking for 80 vehicles (including four disabled parking bays)
• Waiting room (with a vending machine for hot and cold drinks)
• Toilets (including accessible toilet with radar key access)
• Braille service books
• Hearing loop
• Access ramps
• Wheelchair (please arrange beforehand)

CCTV cameras in operation

Please be aware that the premises are under CCTV surveillance.

Cameras are recording 24 hours a day, seven days a week and record images of activities in the crematorium grounds and buildings.

We keep all recordings for 30 days, then automatically erase them. We may copy images onto a disc if they are part of an ongoing investigation.

From Tuesday 7 May - funerals at Redan Road Cemetery

Redan Chapel

The newly refurbished Victorian chapels enjoy a tranquil setting in Redan Road Cemetery, just a seven-minute drive from the crematorium. One chapel is used for funeral services, and the other as a waiting room, with toilets and an office area.

Redan Chapel offers the same facilities as the crematorium. The main chapel is more intimate but can still accommodate up to 60 people, with capacity for an additional 30 people to watch the service on a screen in the neighbouring chapel.

Redan Chapel can accommodate all cultures, traditions and beliefs.

The length of each service is 30 minutes (if you require a longer service time this can be arranged, subject to availability).

Video tour of Redan Road chapel

Music for the funeral

We use the Obitus music system, which has an extensive library, including hymns, classical and other popular tracks.

Visual tributes

We have a wall-mounted television screen in the chapel, which can show visual tributes.  There are 4 visual tribute options available:

• Halo photograph - a single photograph on show throughout the service - free of charge
• Simple slideshow - up to 25 photographs shown, without music, on a continuous loop throughout the service or shown once at a time of your choosing - £45
• Music slideshow - up to 25 photographs, set to music of your choice, played once at a time of your choosing - £70
• Family made video tribute - a home-made video to be played once, at a time of your choosing - £25

Floral tributes

A floral tributes area is available slightly away from the chapel, offering a quiet place for family and friends to gather immediately after the service. Any tributes not collected by family or funeral directors on the day of the service will be moved by our team to a separate area and removed after four days.

Access

The chapel offers two accessible parking spaces, an accessible toilet, and wheelchair access (please arrange in advance). There is no hearing loop available.

Parking

There is free on-street parking for around 50 cars on Redan Road, just a minute’s walk away.

If you cannot attend a service

Watch via webcam

If family or friends are unable to attend the service, we have a webcam available. The service can be watched live and will be available for 28 days. It can also be downloaded. The cost is £49.

We provide an internet link and password details and up to 150 people can then view the service online.

Permission to use the webcam service must come from the person arranging the funeral. They will be given details of how to view the service and can pass the information to mourners who want to view online.

Copies of the service

A DVD/Blu-ray/USB/Audio CD of the funeral service (with or without the visual tribute) is available for a cost of £55. Each additional copy costs £28.

A DVD/Blu-ray/USB of just the music slideshow costs £25. 

If you are at a funeral

Your image may appear on a visual copy of the service. This may be on the password-protected webcast of the service or on a DVD/Blu-Ray/USB copy.

For more details, please contact our Bereavement Services team using the contact details below.