Benefits advice and support
Help with your benefit, including how to appeal a decision on your benefit, what to do if we pay you too much and where to get advice.
If you have claimed housing benefit or council tax benefit and disagree with our decision, you can challenge our decision.
An overpayment is where you have received too much benefit, maybe because your circumstances have changed. We will ask you to pay this back.
If you need help managing your money or debts, there are agencies who can offer you advice.